Welcome
I'm Vickey Lu.

I design products
that connect users with business value

Hi, I'm Vickey, a product designer with extensive experience in designing both B2B/SaaS and B2C products across various platforms. Currently work at SenseHQ leading the designs of Enterprise Messaging Product.

Selected Works
SaaS I Web & chrome & Mobile I Product design

Messaging 2.0

Led the entire end-to-end redesign process, from conceptualization to implementation. Revamped product IA and visual system to enhance product salability and usability, which led to an increase in NPS score (+15).

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SaaS I Desktop I Product design

Broadcast Suppression

Designed to prevent message audience redundancy and address significant compliance issues, this solution significantly improved message deliverability, increased user satisfaction and boosted sales.

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SaaS I Desktop I Product design

Panel Interview

Led the 0-1 design on both recruiter and candidate sides to streamline the complex multi-person event process, it drive new business revenue and help product expansion in the corporate market.

Product Website
Mobile App I Product design & Strategy

Harmony

Designed the Roommate management mobile application from 0 to 1. Led product to join Y-Combinator Startup School in 2020

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E-commerce  i  responsive web  I  UX & uI

Party 8

Redesigned e-commerce experience which resulted in an increase in online store conversion rate by 180% and sales up 260% in one month.

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Playground

Path is not always linear

I use passion as my compass, find my path through every step.
Marketing Design
Graphic Design & Poster
View Project
Architectural Design
Limited & Unlimited
View Project
Urban Design
Isolation & Vitality
View Project
Reference

Work is a way to connect

I take every opportunity to learn and grow, and bring optimism and energy to people I work with.

Vickey is always working to be better and looking for ways to grow and improve. I have been impressed by the fact that she would regularly ask for feedback throughout and at the end of each project, and she would work diligently to incorporate that feedback in future projects. I have been supervising for over 10 years and find that this is a rare and extremely desirable behavior in an employee.

Myrinda Grantham
Project Manager @StarReze

“Excellent designer and great team leader” are the phrase that comes to mind when I think about Vickey.  I was impressed by Vickey’s ability to set a clear goal for each step of the whole design process—high efficient. The skill to manage time and resource to achieve good outcome seemed to come entirely naturally to her.

Carolyn Fan
UX Designer @Harmony

Vickey is a talented designer with excellent communication skill, self-motivated, forward-thing, and fast-learning.I was impressed with Vickey’s metric-driven mindset; her business background brings a lot of valuable insights into the design process. She would be a real asset for any positions requiring creative thinking and metric-driven mindset.

Mingfei Bi
Senior Product Designer, @Wiley