Welcome
I'm Vickey Lu.

I design products
that connect users with business value

Hi, I'm Vickey, a product designer with extensive experience in designing both B2B/SaaS and B2C products across various platforms. Currently work at SenseHQ leading the designs of Enterprise Messaging Product.

Selected Works
B2B saaS I Platform Revamp

Messaging 2.0

Transformed Messaging from a single SMS tool into a communication hub, improving recruiter productivity and driving retention (NPS +31%, churn –12%).

View Case Study
B2B SaaS I Trust & Safety

Broadcast Suppression

Tackled candidate fatigue and compliance risks by designing governance rules that balanced recruiter speed with admin control

View Case Study
SaaS I Product design

Panel Interview

Led the 0→1 design of a multi-person interview scheduling workflow serving both recruiters and candidates — simplifying calendar matching complexity and unlocking enterprise expansion opportunities

Product Website
Mobile app I 0-1 Design

Harmony

A 0→1 roommate-management mobile app focused on reducing daily frictions (bills, chores, communication).Led product to join Y-Combinator Startup School in 2020

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E-commerce  i  responsive web 

Party 8

Revamped an e-commerce experience that increased online conversion by +180% and revenue by +260% in one month—balancing immediate ROI with scalable foundations

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Playground

Path is not always linear

I use passion as my compass, find my path through every step.
Marketing Design
Graphic Design & Poster
View Project
Architectural Design
Limited & Unlimited
View Project
Urban Design
Isolation & Vitality
View Project
Reference

Work is a way to connect

I take every opportunity to learn and grow, and bring optimism and energy to people I work with.

Vickey is always working to be better and looking for ways to grow and improve. I have been impressed by the fact that she would regularly ask for feedback throughout and at the end of each project, and she would work diligently to incorporate that feedback in future projects. I have been supervising for over 10 years and find that this is a rare and extremely desirable behavior in an employee.

Myrinda Grantham
Project Manager @StarReze

“Excellent designer and great team leader” are the phrase that comes to mind when I think about Vickey.  I was impressed by Vickey’s ability to set a clear goal for each step of the whole design process—high efficient. The skill to manage time and resource to achieve good outcome seemed to come entirely naturally to her.

Carolyn Fan
UX Designer @Harmony

Vickey is a talented designer with excellent communication skill, self-motivated, forward-thing, and fast-learning.I was impressed with Vickey’s metric-driven mindset; her business background brings a lot of valuable insights into the design process. She would be a real asset for any positions requiring creative thinking and metric-driven mindset.

Mingfei Bi
Senior Product Designer, @Wiley